Originally Posted by
Transpacificflyer
Really. Is there a separate ATC system for US carriers operating in Canada, and for the aircraft that fly through Canadian airspace and who are subject to NAVCAN? If the NAVCAN system was as bad as you intimate, then all airlines would suffer and would be complaining about it.
...you're perhaps setting aside the fact that Emirates and Cathay may not bother to take the time to write up a formal complaint about their 14 flights a week. This is truly unlikely from any foreign airline save the US3, but for each of them we're still only talking about dozens of flights a day rather than hundreds, and while I'm sure they have the data (and we don't), I'd be curious how closely they track OTP for transborder flights vs. domestic.
All of which STILL brings me back to the question without which this whole discussion is essentially moot; we know AC's OTP is consistently worse, but we don't know by how much. If Delta's consistently delivering flights 10 minutes late, and AC's consistently 20 minutes late, that's a very different story both in terms of evaluating each airline's performance, and evaluating whether or not delays go up, down or sideways when the airport starts with a Y.
Originally Posted by
Transpacificflyer
And in respect to NAVCAN, please listen in on the ATC at the largest and busiest of airports, Toronto Pearson. They are the model of professionalism and respect for foreign pilots who often have a poor command of the English language. Then listen in to JFK ATC, with its condescending and rude ATC, which results in delays. NAVCAN is an asset.
If the one and only problem with NAVCAN controllers is that they're all terrific but there simply aren't enough of them, that's still ultimately a NAVCAN problem. If the one and only place they're not getting the job done is on recruitment and onboarding, then that's still a gap that needs to get closed ASAP.