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Thread: Complaints and time frame to expect a response?
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Old Jan 4, 2025 | 12:10 pm
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corporate-wage-slave
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Originally Posted by KeaneJohn
So on my 10 recent journeys I’ve had cause to complain once and an IFM logged one thing. Where can I see the cases on my account please?
Log into BAEC, then in the same window
ba.com/complaints

Wait a few seconds until the Salesforce screen refreshes.
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