Originally Posted by
UACPAFlier
They held my LAX-HKG night flight a month ago for about 30 mins for the late arriving Polaris passengers from EWR. Got into HKG about 30 mins after schedule.
That’s not really SOP. There may have been a lot of them, or a particular VIP or set of VIPs on the flight.
Originally Posted by
UACPAFlier
but if it didn't happen then United would have paid for the EWR passengers hotel and accommodation
Only if the delay out of EWR were UA’s fault. For weather, passengers are on their own.