Inspired by BA’s approach to cost cutting and loyalty I have today cancelled my BAH to Malaga in May and instead rebooked, with more convenient flight times, on BA using Avios instead. Car hire booked direct so no commission for BA and a nice handy cash saving for me too. Thank you Sean for opening my eyes…

What I’m intrigued to see is if I’m going to be part of a minority or if mass cancellations do start impacting on BA’s bottom line.