Originally Posted by
azepine00
otoh twice recently I spent 40-50 min waiting for economy shuttle at t6 watching full busses pass by without stopping.. during that time several budget busses stopped and picked up pax so ymmv
There should be a phone number in your reservation email or in the faq. Put it in your phone and call as soon as the first full bus passes and tell them they need to send an empty bus to the south terminals. I've had to do that a few times, and while it's annoying and you have to wait for another bus to show, they do send one.