FlyerTalk Forums - View Single Post - Complaints and time frame to expect a response?
Old Jan 4, 2025 | 3:52 am
  #9  
TravellerFrequently
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Join Date: Oct 2007
Location: London
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Posts: 6,745
I have complained a couple of times over the last year.

Each time the response picked on one issue and failed to comment or recognise the others so I had to follow up.

The quality of Customer Relations responses and staff seem to be deteriorating.

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