Originally Posted by
brightstar100
I thought I would take a look at BA Holidays today. Considering booking a Ritz-Carlton in an Asian resort for Easter. Wanted a Junior Suite. There was mention of Club Lounge access and a half-board package on website. But there was no way to book either with a Junior Suite. User experience terrible - is this the way to spend £8k on a hotel? Plus, I cannot make use of my Marriott Titanium status or the enhanced benefits available by booking via Amex, as Platinum card holder. BA are deluded - it isn't credible.
This has always been the problem with BAH, limited hotels, limited rooms offered no benefits for high status hotel card holders. BA will not be a good hotel agent to use unless changes occur.