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Thread: BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025
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Old Jan 3, 2025 | 1:46 pm
  #2835  
Bear96
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Originally Posted by LondSE1
Well if it doesn’t address personal concerns they might as well sack the customer service staff and rely on AI to give the answer
Off topic, but I am sure AI is already negatively impacting customer service headcount, or will be soon.
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