FlyerTalk Forums - View Single Post - BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025
Old Jan 3, 2025 | 1:41 pm
  #2834  
LondSE1
30 Countries Visited
40 Countries Visited
50 Countries Visited
100 Nights
 
Join Date: Jun 2010
Location: London
Programs: BA Gold Guest List, HH Lifetime Diamond,
Posts: 209
Originally Posted by Bear96
Are people really expecting personalized responses to hundreds or (thousands) of similar complaints about the same thing all being made at about the same time??

How many ways can BA word the same response?
Well if it doesn’t address personal concerns they might as well sack the customer service staff and rely on AI to give the answer
LondSE1 is offline