FlyerTalk Forums - View Single Post - HELP: Someone hacked my AS account - 255K miles gone! Is AS under attack?
Old Jan 3, 2025 | 8:54 am
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PaceLaw2012
15 Years on Site
 
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,138
Exclamation HELP: Someone hacked my AS account - 255K miles gone! Is AS under attack?

Just checked my AS balance to see if my first flight of the year posted, and I saw that someone booked a QR flight from PVG to JFK for 255k miles for someone. Activity page says "Qatar Airways QR PVG-JFK DPVFER Yioing Wang Redeemed -255,000." I am not Yioing Wang.

I never received a confirmation email or otherwise would have stopped it immediately. I was also the subject of a spam bomb attack on my primary email 2 weeks ago, but I managed to change all my email addresses.

I also see this message when I go to my account main page: "Mileage Program Discrepancies
The Mileage Program account has some discrepancies. Contact Customer Care for assistance at 1-800-654-5669, Monday-Friday 7:00 a.m. - 7:00 p.m. (PT) and Saturday 8:00 a.m. - 5:00 p.m. (PT)"

Anyone else getting this? Currently on the phone with customer service. Hoping to get a resolution soon!

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