HELP: Someone hacked my AS account - 255K miles gone! Is AS under attack?
Just checked my AS balance to see if my first flight of the year posted, and I saw that someone booked a QR flight from PVG to JFK for 255k miles for someone. Activity page says "Qatar Airways QR PVG-JFK DPVFER Yioing Wang Redeemed -255,000." I am not Yioing Wang.
I never received a confirmation email or otherwise would have stopped it immediately. I was also the subject of a spam bomb attack on my primary email 2 weeks ago, but I managed to change all my email addresses.
I also see this message when I go to my account main page: "Mileage Program Discrepancies
The Mileage Program account has some discrepancies. Contact Customer Care for assistance at 1-800-654-5669, Monday-Friday 7:00 a.m. - 7:00 p.m. (PT) and Saturday 8:00 a.m. - 5:00 p.m. (PT)"
Anyone else getting this? Currently on the phone with customer service. Hoping to get a resolution soon!