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Thread: Fewer upgrades with FHR, Virtuoso, etc?
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Old Jan 2, 2025 | 8:30 pm
  #30  
MSPeconomist
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Originally Posted by mykel67
A contrast to my previous response:

Just returned from a three-week, eight-hotel
vacation. None of the three rooms I booked through my Virtuoso agent got upgraded, but three I booked directly through the LHW website got one or two-category upgrades. I was also
disappointed that one of the Virtuoso reservations didn’t even provide a welcome amenity.
My understanding is that the welcome amenity is provided by your Virtuoso agent and not the hotel. I don't know whether this means that the cost is subtracted from the commission.
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