Originally Posted by
Kacee
I believe RC provides special training in that, including particularly the repetitive dropping of "sir" in a way that is intended to convey exactly the opposite of genuine respect.
Probably the main reason that I no longer stay at RC properties in favor of StR, where the respect seems to be combined with a genuine warmth and guest-oriented mentality (except at StR Rome, -- next time I'll go back to the Excelsior).