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Thread: FAQ : "Travel document entered are not valid for this flight" error
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Old Jan 2, 2025 | 5:41 pm
  #49  
scottishpoet
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Originally Posted by sometalkofme
Any other guidance for this situation? I am traveling with my wife and kid (infant with me), and while the wife is able to check-in, the kid and I are unable to check-in ("You cannot check in online because we have been unable to obtain authorisation from the US government for one or both passengers to travel. You will need to resolve this at the airport. Please ensure you have a valid ESTA, visa or Green Card before you leave for the airport."). FWIW, all three of us are US citizens.
missed this earlier

This error is a recurring theme at the moment. Something somewhere is broken meaning some people are having to do things the old way, at the check in desk.
Last edited by aks120; Jan 2, 2025 at 6:08 pm Reason: Removed link after posts move
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