FlyerTalk Forums - View Single Post - FAQ : Reason for flight delay or cancellation - 2025 edition
Old Jan 2, 2025 | 1:15 pm
  #13  
plunet
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Originally Posted by cmcbugg
At no point was compensation or rights mentioned at all, which I guess is BA’s way of limiting number of people who would claim.
BA would have informed you of your rights to claim compensation during the booking process if you used their website or app. And the catch all is that there is usually a printed notice informing you of your rights by at least one of the check in desks which you are at liberty to read.

I doubt that online and printed notices are in the spirit of the intent of the regulation, but I have yet to find an airline that makes a very public announcement that compensation is claimable. I am sure there are a few examples out there when proactive announcements regarding compensation rights have been made, but I suggest it is rare.
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