Originally Posted by
cavemanzk
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This part seems a bit off, surely any schedule changes caused by the airline should be fully covered. If the airline adds an overnight into NAN-AKL-XXX by making a schedule change even 6months out should be covered right. Definitely NZ trying to be cheap there, hoping that some people will offset the cost incured.
I think there $250NZD policy needs bit of a inflation tweak, looking a month out at hotels onsite at AKL.
Pullman $370/night
Novotel $322/night
Ibis Budget $189/night
Little but of a hotel monopoly there at AKL too, with all the hotels being under the Accor banner.
Technically the Ibis Budget is within the $250 budget, but seems a bit harsh for them to expect travellers to go that low class hotel for a full service airline.
So really to fit within there budget, you need to go offsite. But even then the Jetpark is $270ish
NZ refused and will not compensated for my partner and I for a hotel room in Melbourne (Nov 2024) over NZD250 a night. NZ cancelled the flight last minute.
Be aware the figure is not a guideline but a maximum. This is despite many people reported Nz paid them more than NZD250.
NZ will ask you to seek the remaining balance with your travel insurance. You will have to lodge the claims twice as travel insurance required you to seek compensation first with airlines.
travel class and NZ status made no difference. We were both on paid business fares and 1 elite and 1 elite partner+gold. Made no difference and NZ will not negotiate. NZ use their own exchange rate rather what the we were billed with NZ issued credit cards.