FlyerTalk Forums - View Single Post - BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025
Old Dec 31, 2024 | 9:28 am
  #1470  
EuropeanPete
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Originally Posted by jeremyBA
The issue BA face is people have an expectation and when that expectation is dashed they get really angry !
This is pretty much the definition of a company selling a service, yes.
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