Dear _______,

Thank you for contacting Avis Customer Service regarding the reservation and rate applied to your rental agreement. We apologize for any inconvenience this may have caused and appreciate the opportunity to respond to your inquiry.
Upon review of our records, it appears that the system applied an incorrect rate to your rental. We value your business and have adjusted your rental to reflect the original rate as agreed on your reservation.

A credit of $89.67 USD has been authorized to your card. Please allow three to five business days for processing. We are also emailing you an updated receipt for your records.

Thank you again for allowing us to resolve this matter for you. We appreciate your business.


Kind regards,