Does the property not see my survey responses? Between this and the Four Points LAX (which apparently has a mid-2 star rating), it looks like my feedback should be heading to corporate instead of to these properties. Just saying.
Dear uxb,
If you can share more information with us via private message, we will be pleased to look into further for you.
Best Regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]