I recently spent two nights at the Nagasaki Marriott prior to spending a night at the Hilton Nagasaki. I definitely feel like Nagasaki Marriott is the better of the two hotels, but this also likely has to do with the better bed covers of the Marriott, something that matters a lot to me. Here are my impressions and photos:
Pros:
- Upgraded from a standard room to a Panorama Suite, which was a lovely full corner suite
- Bed was great - medium slightly plush mattress, the two soft pillows were easily the best pillows I have slept on in a long time as they were so plush, plush enough bed covers (much better than the thin covers at the Hilton)
- Shower pressure was good and strong - I used the rainfall head
- Staff was friendly - met by GM upon arrival, Loyalty Manager came up at club lounge and already knew my name
- Was able to get requested 2 PM checkout (though, they did an availability check)
- Lounge evening service has long hours, and I enjoyed the chicken and fish dishes, the desserts, and the Bailey’s
- Breakfast (only served in restaurant) had good omelets and good croffles with mascarpone cream
- You get 3000 points for abstaining from mid-stay cleaning outside of towel and water refreshes (these already posted before the stay posted)
Neutral:
- Breakfast had a wait if you waited past 8 AM (not terrible) but definitely a bit of a capacity problem
- No afternoon tea offering in lounge with fresh desserts - just packaged snacks
Cons:
- Breakfast only has drip coffee - no espresso machines that I could find
- Breakfast potato offerings weren’t great (even hashbrown was cold and a bit soggy)
- Balcony doors created poor noise isolation to cars and motorcycles on the street and wind gust noises
I would definitely come back.
Photos (please expand the Spoiler tag):