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Old Dec 28, 2024 | 10:11 am
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Originally Posted by drumbo
I had to cancel a ticket (2 months ago) for a 20 min change in schedule and was told by the agent that the change had to be for at least 3 hours, in order to offer full refund
But worse, the interface offers refund for much smaller change. Without any indication that it is minus the change fee. I probably got caught one before I noticed.
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