In May 2024, I booked a flight for Easter 2025 BKK-DOH-GVA with miles (award).
Recently, Qatar Airways (QR) canceled all flights from Doha to Geneva on April 30, 2025.
They refuse to rebook me on the next available flight on May 1, 2025, instead suggesting I shorten my trip.
Interestingly, the flight on May 1, 2025, is available for purchase, and I can book more than five seats on the Qatar Airways website or any OTA.
Expertflyer show :
Why are they denying me this rebooking? I tried reaching out through WhatsApp Gold support and a phone call, but it was useless.
What are the rules? The agent didn't want to share them with me and just said that on WhatsApp.