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Thread: AAdvantage Award on JL / JAL / Japan Airlines (master thread)
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Old Dec 27, 2024 | 4:06 pm
  #1501  
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Originally Posted by italdesign
Tried to book HND-KIX 7.5k award, got thru to final page, filled out all info, then errored out ("this page must have taken flight"), but points deducted, PNR produced but immediately shows cancelled. Tried twice, same thing. Does it sound like phantom space or something else?
I had the exact same issue. I think award space is there but due to zero tax, AA simply errors out during ticketing. In the end, I have to call AA to request a refund.
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