Originally Posted by cxwaterboy

Whatever amount of Asia Miles you can get by complaining with a side dish of internal remarks.

There has never been an equipment guarantee. It’s the same when people get kicked off first class seats on a 77A sold as 3 class. Or say a 35G is swapped for 77K. The 350s are arguably nicer but this isn’t a dealbreaker.

I don’t see how the damn door warrants a ‘Q-Suite guarantee’ when it’s paper thin. Judging from the feedback from this forum and others offline, the new products has its supporters and haters. Some might prefer the old whilst others love the new. You can never please everyone.