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Thread: Agent threatened to close door more than 15 minutes prior to departure
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Old Dec 25, 2024 | 9:51 am
  #20  
vicontt
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The amount of ppl in this thread seemingly suggesting that it's ok for a salaried employee to actively force paying customer to not do what they are perfectly entitled to do (board as close to 15 mins cut-off as they feel like, for any reason they want whatsoever) so that said salaried employee can go home earlier is amazing.

I welcome OP to ask for the GA's name and lodge a complaint with UA management, naming GA and highlighting that this is wholly inappropriate.

This is certainly what I would do.
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