You have assumed facts not in evidence (which is not at all a surprise given how many of the FlyerTalk "experts" typically reply). No where did I say I complained, I have not complained to anyone at the hotel, and do not intend to complain to anyone at the hotel. All I did at check-in was ask (not complain) what the upgrade was supposed to be.

In fact, my original post never used the word complaint. It's just the FlyerTalk experts who assumed who have taken my initial statement of facts and decided I was complaining.