Originally Posted by
sydunipete
After I submitted a feedback form they offered to pay for the room if I submitted the receipt. Once I did that they reneged on the offer so that's when I decided to lodge an EC261 claim and they knocked it back so I've decided to follow up with legal action just on the principle.
Please let us know how it goes! On a side note, how did you file the claim?
My mom just suffered a massive 6+ hours delay on the second leg of her journey (IST-SIN flight) and is covered by EU flight compensation law so I'd like to make the claim asap.