Originally Posted by
cxwaterboy
That’s BS. Call customer service, ask for them to help you select a seat. 11/12 should be blocked for elites but you should be able to select most seats. We’re not Qatar or BA over here and don’t charge for seat selection fees.
when you gave push back, either ask for the call to be transferred to a supervisor or hang up and call again until you find a competent agent.
Hi thanks for the reply. Thats crazy, i cant believe this, i thought he was telling me accurate info. Wow, so its not only AA with incompetent agents lol
I will call again, thank you for advising me to do that.
FWIW, I asked for a supervisor in regard to the first issue where he said he cant give me the mini cabin that was showing 3 of the 8 just blocked but not occupied. It was after that he said "oh sorry the seat 21K we tried to give you wont allow me to save/confirm it and you will only get your seat upon arrival to the airport"
I will try again..
Btw, will there be any way to try to buy up to F for this flight. Its 882 HKG to LAX if that matters. Is it something I will see in the CX app upon check in or something I can bid on or no chance?