FlyerTalk Forums - View Single Post - New AA policy on reinstating miles for canceled tickets? [no]

Dec 23, 2024 | 7:00 am

#13

bse118

Join Date: Dec 2010

Location: DEN

Programs: AA EXP, AA Million Miles, Hilton Diamond

Posts: 2,918

Quote:

Originally Posted by dldkjones

Beware when cancelling award tickets online and do not rely on the message that your miles were automatically reinstated. On numerous occasions when I have done so the miles for only one of 3 tickets cancelled were actually reinstated despite the message. Or once in a while none of the miles are reinstated for any of the tickets, again despite the message.

The message also says:

"For most trips, we’ll automatically reinstate your AAdvantage® miles. If your miles were not reinstated, you can request flight miles."

So it's not un-anticipated that on some trips the automatic reinstatement won't work. There was a thread about this just the other day:
New AA policy on reinstating miles for canceled tickets? [no]

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