Is this on originating or connecting? At JFK, AA has always refused to check me in for a BA flight when BA reps aren't there, telling me to go to the BA desk. I'm unsure if this is a real or perceived limitation or not - have you been able to get checked in by AA when directly departing (and not connecting to) a different airline?
To clarify - Not checking in for another airline.
Examples are arriving in MIA and then taking a connection. I had stepped out completely to meet someone and then wanted to check my small bag in. Check in refused to let me in. Manager overheard and overruled the agent. Another one was flying LAX-DFW-GRU. LAX wouldn't let me in.
Written to AA CR who have clarified that I am entitled to access in all of these cases.
Originally Posted by
FlyingFrZ
Just to report back, no luck at flagship check in LAX
The agent manning the door took my boarding pass and asked the people working inside. They insisted I needed the entire reservation to be on one PNR.
More rubbish.
It's embarrassing as to how badly run this is.