FlyerTalk Forums - View Single Post - Hertz changing rates after confirmed
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Old Dec 21, 2024 | 3:31 pm
  #8  
randix
All eyes on you!
20 Years on Site
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,290
Today picked up a car at a Hertz local site, 2 day rental, $55 all in, made some time ago.

As I'm driving away happened to glance at my printed paperwork, and was stunned to see it said $168/day, $384.51 total. About drove off the road.

"Rental Rate* 2 @ $ 168.00 per day T $ 336.00 *Includes Unlimited Miles Discount - R 6% Applied to Time/Mileage Chgs $ - 20.16 Additional Products Frequent Flyer Surcharge T $ .00 Fuel Responsibility Starting Level 100 % You agree to replace fuel used or pay a refuelling charge of $ 10.99 per gallon OR $ .407 per mile driven. Service Charges/Taxes VEHICLE LICENSE COST RECOVERY $ 4.32 Tax 20.375% On Est. Taxable Ttl $ 315.84 $ 64.35 ADJUSTMENTS TOTAL ESTIMATED CHARGE $ 384.51"

Turned around, went back to Hertz, rep pulled up my reservation and those crazy numbers were in my reservation!!! I showed my email confirmation when I originally booked it, same reservation number... they adjusted my rental agreement total from $384.51 to $55.

How does that even happen (rhetorical)...
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