Originally Posted by
corporate-wage-slave
Yes I've had similar problems with the Android app for about 3 weeks now. Yesterday I managed to get it to work by dint of the fact that I ended up in the legacy check-in screens (with the fax option) - once I had emailed the BP the app then allowed the app's boarding pass to be downloaded and then displayed correctly and without issue. So I'm pretty certain that some recent change on the new check-in module no longer works on Android app.
What I'm able to do with the PDF version is to add it to Google Wallet. First I screenshot the PDF, then go to Google Wallet, Add to Wallet, Everything Else, left Mountain button, select the screenshot, then Add / Done. This gives something easy to use, and works for gates, CTA biometrics, First Wing, lounges. The only problem is that it doesn't show status or Group number. At independent lounges you therefore also need to show the BAEC digital card; And you need to use your charm at the gate in terms of your Group (though of course it's visible on the agents' screens).
It's disappointing in that with the exception of a few weeks outage about 5 years ago, the Android app has been totally reliable for check-ins. Now every time it requires some sort of a wrestling match to get something that was never broken.
I have found that tapping on the check-in/download boarding pass buttons about 10-20 times (sometimes alternated with dismissing the error popup) tends to work. If not then force closing the app and starting again tends to help.
It's faintly ridiculous that you have to jump through such hoops, but it works at the end of the day.
It's frustrating that there's no proper BP integration with Google Wallet, it is such a basic and simple thing to do. Nearly every time I make the mistake of showing my BP that way, it's blue so the CCR dragons seem doubtful when I say I'm GGL.