FlyerTalk Forums - View Single Post - Mainland Chinese Airlines - Which is Best in Longhaul Business Class?
Old Dec 20, 2024 | 4:55 am
  #4  
mlin32
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CZ has a solid operation overall, and CAN is a very manageable airport. From what I heard on-board with the staff interaction with non-Chinese passengers, the staff has a solid grasp of English and are efficient at fulfilling requests. If you do have to call them for a customer service request, the wait times are short and again, fluent in English and mandarin and cantonese.

CZ will also grant certain Skyteam benefits, even though they left years ago.
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