Originally Posted by
ChocolateFactory
Just for everyone to manage their expectations: Don't expect anything to be done about this until January. Nobody will be working in Scandinavia for the next two weeks (holiday break).
Also, be nice if you're flying in the next couple weeks. I don't mean bring gifts, I always think that's a bit much, but just be kind to staff. We all have to work through holidays and nights etc, we're all doing what we can to get you where you're trying to go and with your stuff
Originally Posted by
studentCPH
I'll admit I checked my point balance a couple times before getting to the end of the email, but if you received the same one as the rest of us and bother to read the second to last paragraph, it does say:
"
We will be in touch again in the new year to let you know when your points will be credited."
So hopefully in January
A nice email to get and a really easy statement to make. I don't expect a personal email from them, but it would be nice to just have a simple message on their website. "Millionaire challenge runners, don't fret, we're aware of our current IT issues and inability to retro-claim certain carriers. Rest assured if your tickets comply with all posted rules, you will not be forgotten, we ask for a little bit of extra patience to make sure we get to everyone".
Originally Posted by
Tbnflyer
The lounge in JED that I was in was the most over-airconditioned room I have ever been in, so I have no wish to end up back there!!
Oooof, I'd rather have too cold than too hot, I spent like 4-5 hours in a lounge in Bali. The whole airport is open air basically, so they just kinda try and let fans and a breeze cool the place. It does NOT work. Then you step into a lounge and it's even warmer because there's walls and they keep the heat in. But there's no roof, so while the heat rises, the ceiling is really high on the overall building but it never really seems to leave. The result is like 5 household AC units running 24/7 in the lounge and only able to cool the areas right in front of them. It was sweaty and gross.
Originally Posted by
Tbnflyer
Yea that's a tough one. I really do believe that VN will eventually credit correctly and I would have been fine. What honestly happened was I spent $100+ on something else random/stupid and decided I would stop penny-pinching since the out of pocket cost was so low and I don't hugely value the delta eCredit. Speaking of which, has anyone managed to remove their DL# from an AM operated flight? I can't delete it on AM's manage trip page and it still shows the delta number even if I change it on delta's site. No big deal because I expect to be able to fix it at check in though.
I think you should be able to do this either during mobile check-in or at a kiosk. IIRC the words change or remove FF # were present during one of my delta digital interactions.