FlyerTalk Forums - View Single Post - Calling for Marriott Lurker - confirmed reservations disappear from My Trip
Old Dec 19, 2024 | 7:35 pm
  #7  
Happy
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Originally Posted by ElevatorEnthusiast
I have only seen this happen at this specific property out of the hundreds I have stayed at. My assumption is some sort of integration is out of whack. It seemed to have no bearing on my property benefits experience or the posting of points after the stay.
Once you added the reservations back, did they disappear again? If they stay put, then it makes me feel better. My take on your benefits and point posting were not affected, was because you ADDED the reservation back to your account, hence they had your BonVoy number attached. Had you not added the reservations back to your account, I would venture to say you would have to add it at the desk, else you would not get your benefits.

Still such disappearing act does create confusion and panic when you discover your reservations booked the day before no longer listed in My Trips.

Normally I dont look at My Trips much once I receive confirmation emails. However this is a particularly long 7 weeks RTW trip 3 months from now involving lots of bookings including many lodgings outside chains due to there is no chain properties in places visiting. The details of the trip are evolving to say the least.

The logistics on the whole thing are a bit daunting not just for lodging but also the frequent schedule changes from airlines. This afternoon got yet another notice from BA on a schedule change which has been the 4th time. The BA Cityflyer regional that serves EU-UK hops keeps changing its schedule - it could have different departure time on every single day of the week, with variance as big as 2 hours difference. AA does the same thing to me on my US-LHR flight. The last thing I need is hotel reservations suddenly vanish!

Last edited by Happy; Dec 19, 2024 at 7:41 pm
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