FlyerTalk Forums - View Single Post - Ambasciatori Hotel Venice Mestre, Tapestry Collection by Hilton {ITA}
Old Dec 19, 2024 | 8:00 am
  #9  
Aldebaran
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50 Countries Visited
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Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 572
Originally Posted by fransknorge
So I concur quite a lot with Aldebaran, with some deviations from his review.

The hotel might be old or somewhat famous but it is not boutique or anything, I am not sure what justify the branding as tapestry. The architecture is nothing special either. It it a basic low cost hotel and would be valuable only if the rate is sub 100 EUR. More and it has very little value. The rooms are simple (note that I booked a King standard and was not upgraded to the category above, a Junior Suite. The hotel is quite clear they basically do not upgrade) but functional, except for the heating which is really cranked up. I could turn it off but it would turn on by itself every time I leave the room. Very annoying.
I would not characterize the property as a basic low-cost hotel, but as a decent 4-star hotel with no particular merits, as indeed it has been in its 60 years, more than suited to the needs of its customers, most of whom are business-minded and only a small fraction (and only since the hotel joined the Hilton family) are tourists. And the rates at 64 euros found in these months are almost unbeatable.

It has 83 rooms on 7 floors, and from what I had been told at the front desk on each floor there is only one Junior Suite, so even if upgrades are routinely made for Gold or Diamond members you may not always get a Junior Suite. And in fact during my stay I did get a King Room, but at least twice the size of the room shown in the photos in the previous post and with a living area. I did not have the opportunity to choose it on the online check-in App, but it was pre-assigned to me, so I guess there may be an additional categorization among the King Rooms, and for some reason my room, despite having a layout and size identical to that of a junior suite could not be classified as such (in my opinion, for example, due to the unhappy location of the TV or the lack of a sofa bed, replaced by a regular sofa). During my stay I saw the maid in some of the standard king, twin and queen rooms, and I must admit that they are really small, and I wouldn't have been happy if I hadn't received an upgrade.



I agree, however, that the Tapestry branding hardly fits this hotel. I would have seen it better as a Doubletree, finding its features similar to other Doubletrees in Italy (for example those in Brescia, Turin or, even if at a higher level, Trieste) but it probably does not meet the standards for the brand. Even positioning it as a Spark, a brand that is very heterogeneous in terms of properties present, might have been more appropriate (I am thinking of the two Spark hotels recently opened in Vienna with features quite similar to those of the Ambasciatori).

The heating, which is difficult if not impossible to adjust, or at least turn off, is also a problem that I see I was not the only one to experience.

Originally Posted by fransknorge
The breakfast is not that bad, certainly better than a fair bit of hotels in Italy I stayed in. There is a menu with hot items to order and they should be free for Gold but I did not try them (nobody did it seems, but the I saw very few people, the occupancy was very low). There was some basic cold cuts, eggs, bacon, sausage, steamed veggies, salad, various cheeses, basis musli, joghurt, canned and fresh fruits, pastries and cakes.
I will preface this by saying that the a la carte menu with hot items to order is not free for Golds or Diamonds, but from the photos I see it looks like you were luckier than I was, because when I had breakfast about 20 days ago there was much less choice, perhaps because of the fairly late hour. As I had written before, however, there is all the bare minimum for a decent breakfast.


Originally Posted by fransknorge
The location is really good and not at all dangerous, it is always lively including by locals (it is not a no go zone). There is a very large shopping center in front with a hypermarket which has a good deli section if you want to eat fresh food in your room for a moderate price, so there is a lot of locals around shopping. This market closes after 8 PM. There are restaurants just nearby too open late.
Originally Posted by henry999
I have to agree with fransknorge.
Mrs999 and I stayed there a little over a year ago. We walked back from the Mestre train station quite late after a night out in Venezia. At no time did we see anything dodgy nor have any reason to be even the slightest bit nervous.
Be careful not to spread incorrect and unverified information, because other people trusting it may have unpleasant experiences.

I understand that maybe it is your first time visiting that area of Mestre, maybe it is your first time in Venice, but since I have a little bit more experience than you, having worked for several years not far from there, having been to Mestre at least 300 times and still having a lot of friends who live in the area, and whom I meet on average twice a month, I can confirm that it is a dangerous area, especially in the evening. During the day it seems like a lively area with several stores, bars, and restaurants, and it probably is, but in the evening things change dramatically and the area tends to become quite deserted and you probably won't find many Italians hanging around the area.

I wrote in my first post that the entire area of Mestre between the train station to the south, Via Piave to the west and Corso del Popolo to the east, a multi-ethnic area with a very strong immigrant presence, has in fact become extremely dangerous, especially in the evening and night hours, and I am forced to reconfirm this.
This is not to say that if you venture into the area you must necessarily be assaulted or robbed, it just means that you must be extremely careful. And if you give the impression that you are a tourist, especially a wealthy one, the risks increase.

I had written previously that last September a young Italian man was murdered trying to rescue a woman who had been assaulted, but likewise a few months earlier, at the end of February, a Bengali man who owned a pastry bar almost across the street from the hotel was stabbed in broad daylight by an illegal immigrant from Moldova who did not want to pay for the drinks he had at the bar. And news like this I can give you plenty of, not to mention the even more numerous incidents of petty crime.

I had forgotten to write, and I'm adding it now, that just last night a special report on the criminal activities linked to irregular immigration was broadcast on one of the italian national television networks, and the journalists found themselves talking about Mestre, filming with the camera on the street near the Ambasciatori hotel.

If you are familiar with Italian newspapers and media, I suggest a quick search of various news stories to understand the degradation that the area of Mestre I mentioned is undergoing.

Last edited by Aldebaran; Dec 19, 2024 at 11:28 am Reason: News added
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