Originally Posted by
skimthetrees
If you are not violating the minimum connection time, then it's a married segment issue. JAL is not allowing those two flights to be booked together as a single journey. If they did then AA could book it all on one ticket at 35k. JAL may at some point remove the restriction, but until then it's a no-go. This is quite common with JAL.
I am guessing the flight is not soon. I would book 2 separate tickets and try to add HND-CTS to the long-haul ticket later, then cancel the separate HND-CTS ticket. Note, you cannot combine the two tickets into one, but you can (with the right agent) add a segment to an existing ticket. This gets more complicated if you have a non JAL US domestic segment (like AA) attached to the ticket as with the new AA rules many agents just say no to modifying anything with an AA domestic connection.
Interesting, I didn't realize JAL was blocking these. How long has that been going on? I don't believe the ticket is violating MCT, I had the agent try to price out 3 different flights with varying connection times ranging from 1h50m to ~3h30m or so.
I wasn't planning on having an AA segment, but interestingly they
were able to price out a JFK -> HND AA flight that connected with a JAL HND -> CTS flight. The issue only arose when it was a JAL flight that connected to a JAL flight. When you say I should try to add the segment later, what do you mean by later? (When / if they update the married segment rules?)