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Thread: Citi doesn't have access to closed accounts over 2 years old now?? trying to get SUB
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Old Dec 18, 2024 | 5:27 pm
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LAX
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Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
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Originally Posted by 355F1
I called Citi...and after transferring me around it appears that they do not have the ability to tell me if I got a Citi Premier Bonus in the last 48 months as they do not have access to closed accounts over 2 years old.

I think I had a Citi Premier in 2020....I think I closed it sometime between 2021-2022. I can't find any records of me having it, though.

How am I able to find out if I qualify for the Citi Strata 75k SUB if Citi doesn't have access to closed accounts????
If Citi truly doesn't know, then on what ground can it deny you the SUB?

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