Originally Posted by
GrayAnderson
No, we're trying to set up an FF account for them first and then we'll link them to the AAB account.
Are you 100% sure they don't have an account? Have you tried using a different (maybe work) email for them?
If they may have an account, you can fill out the form at
https://www.aa.com/aadvantage-program/need-your-number