FlyerTalk Forums - View Single Post - Denied Access/Put on Waitlist at LAX Lounge
Old Dec 18, 2024 | 8:58 am
  #4  
sbedelman
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Join Date: Apr 2006
Posts: 1,309
Originally Posted by dgreen12
I was waitlisted on Saturday at LAX on a first class C fare.

They texted me a link to click on. Originally was estimated to be a 45 minute wait. Moved pretty quick. I think I was in by about the 20 minute mark.

At the time of entrance, the Lounge was not full.

I had a 3-hour plus layover.
So either there is a company sanctioned unpublished rule to refuse admission to a lounge even when it's not full or desk agents are making one up. This is separate from whether there is priority when the club is full but a policy that refuses entry to passengers who purchased an Alaska First Class ticket when the club is not full in order to hold space open for an Alaska lounge member who might possibly arrive later.

Last edited by sbedelman; Dec 18, 2024 at 9:05 am
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