Join Date: Jul 2002
Location: Still going through ORD security when boarding has already started
Programs: AA EXP, UA Silver, HH Gold, Bonvoy Gold, IHG Plat, Hyatt Disco, Reno Air MEGA Platinum
Posts: 10,311
You should add the toddler seats to the reservation ahead of time. And don't expect them to be waiting for you in the car. You will likely have to go to the Preferred desk and ask for them.