FlyerTalk Forums - View Single Post - Booking travel through C1 portal by Hopper
Old Dec 17, 2024 | 9:17 pm
  #397  
legionnaire
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Join Date: Jul 2003
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Originally Posted by legionnaire
That was my recollection. I have done this before for prior UA bookings. In any case, the fare I was looking to book (to replace the one I want cancelled) has gone up. Few months away. I'll wait and retry later.
I can confirm something has changed in C1 Travel portal. I Have another US domestic flight ticketed through the C1 portal. Attempting to cancel it via United.com throws a message this was booked through TA and to work with TA. The C1 portal ominously warns that canceling the fare will result in 0 refund or Airline credit.

That breaks the value of C1 portal for me. I value the flexibility of being able to cancel and get the flight credit back more.

FWIW,
# both fares that suffered this fate were Q Fares on United.
# fares on Delta seem to still work - booked through C1; canceled through Delta.com

Last edited by legionnaire; Dec 17, 2024 at 9:30 pm Reason: Added a data point.
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