Originally Posted by
plunet
Also worth getting the transfer desk to verify that your bags are being forwarded, share your bag tags with the staff and ask them to check. If not at the transfer desk then at the lounge or at the gate, but the sooner the better so there is time for the bags to be redirected if they did not get forwarded correctly.
+1
Personally, I have had issues with UA on this. ET is very helpful and will get your bags to the transfer point and will communicate with the other airline. But you may have to be proactive and make sure the receiving airline sees the interline baggage and acknowledges that they have it. The worst example of this I have had is connecting form ET to UA at YYZ. I had to demand that the rep at the UA transfer desk look up my bags and make sure they were loaded on our connecting UA flight. SHe was very hesitant (resistant?) in doing this. But they were eventually loaded on our flight. The previous time I had tried this, I did not double check the bags and UA did not load our luggage on our flight, and we did not get them until the next day.