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Thread: Hertz Thailand caution
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Old Dec 16, 2024 | 6:05 am
  #8  
CO-PLAT
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Originally Posted by view-with-a-room
Hard to understand, but best I can tell you arrived 2.5 days late and the reservation was cancelled as you arrived 2.5 days late? I think the grace period is 30 minutes, not 2.5 days...
This is correct. I arrived 2.5 days late and eventually to a different airport (DMK vs. BKK). Hertz was incredibly accommodating regarding my initial reservation and rolling delays. After it got over 1 day delay, they said they couldn't hold it anymore...totally understandable. My issue with Hertz is that they couldn't find my 2nd reservation at the new (DMK) airport. I made the new reservation 28-Nov-2024 to begin 29-Nov-2024. Received immediate emailed confirmation from Hertz 28-Nov-2024. Showed up 30 minutes early 29-Nov-2024 and Hertz Thailand could find the reservation.

New tire ended up costing me 4,800 THB (including 7% VAT).
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