Originally Posted by
bart simpson
My flight in November was delayed by 5 hours too, luckily I managed to claim 600eur compensation with EC261. However, I did not enjoy the fact that they still served a huge dinner for the first meal at 7am, and a light breakfast before arrival. I thought they could be more flexible... (that is in business class)
We had a similar experience a few months back TK69 IST-TPE was about 6 hours delayed overnight from late evening to about 0600. No hotel or assistance provided.
Tried for EC261 got knocked back - currently escalating. (Flights were ARN-IST-TPE.) Fortunately travel insurance came to the party.
On that night most Asian flights around the same time of evening seemed to be delayed a similar duration.
And it really messed with the catering. It seems to me they had enough meals assuming people would go to sleep, but because it was now morning there weren't enough meals to go around the business class cabin. And yes - it was an evening meal / supper served for breakfast time and then a breakfast served for dinner as we approached TPE. We were also unlucky with the cabin crew - the purser was excellent (and made cheese toasted sandwiches for passengers), but the others couldn't give two hoots.
This was my last planned flight with TK as I used all my remaining points on the redemption and this poor flight experience just reinforced my opinion that I made the right decision to leave after 10 years as Elite.