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Thread: AAdvantage Award on JL / JAL / Japan Airlines (master thread)
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Old Dec 14, 2024 | 6:10 am
  #1487  
JJeffrey
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Originally Posted by italdesign
Tried to book HND-KIX 7.5k award, got thru to final page, filled out all info, then errored out ("this page must have taken flight"), but points deducted, PNR produced but immediately shows cancelled. Tried twice, same thing. Does it sound like phantom space or something else?
Phantom space will typically error out before you get to the payment page, and miles are not deducted.

Are you saying AA has deducted 7.5k each for 2 awards that errored out? Definitely weird if so.
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