FlyerTalk Forums - View Single Post - Review: Four Seasons Resort Koh Samui, Thailand
Old Dec 12, 2024 | 12:32 pm
  #60  
Aventine
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Originally Posted by Daandeluxe
Nevertheless there are some minor things which I can’t get over with looking at the price point of + €2.000 a night.

We arrived at 2 PM at the resort, the FS van picked us up at the airport and dropped us off at checkin (which was a beautiful part of the resort).

We were told our room was not ready yet, which sounds weird to me as they knew 2 weeks upfront that we requested a car to pick us up and the time we would arrive.

Instead we were dropped at the beach restaurant were we could have some late lunch and drinks on our expense while waiting for the room to be ready.

45 minutes later we were informed that our room was ready, great! It turned out to be the room that I booked initially, no upgrade or extra gesture.

The villa itself was absolutely fine, spacious and remote with lots of privacy, just as described on the website.
I would probably complain about the villa not being ready through your FSPP agent. You were using their car service and they should know and be able to accommodate your check in time.

The prices are what they are.
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