Originally Posted by
lounge_junkie
Can you let us know if you get the credits, I am in a similar situation and contacted the EC who said the points were correct, then BAH who said I was missing the double TPs and it would be resolved but I'm still waiting.
Yes, will do. I spoke to EC rather than BAH, and there was no suggestion that I was not entitled to double points. However the agent I spoke to was keen to stress that I should not expect a quick resolution - so I plan to call them again if no progress by late Dec or early Jan.