Originally Posted by
runmilerun
Hi,
I booked a BOM-JFK award flight on AI (business I space) on UA.com. A few days UA contacted me and said AI wouldn't confirm the space (and that any Air India X or I space on any route hasn't be able to be confirmed recently). For rebooking, the agent insisted that the 200-mile radius rule apply if I wanted to depart from an alternate airport. DEL is 700 miles away (and business class on DEL-EWR is sold out anyway for the dates I can travel). I asked if I could fly SIN-SFO-EWR instead on UA metal (and figure out BOM-SIN on my own), but the agent insisted that I would have to pay the difference in miles (which is a lot). I hung up. Am I just SOL?
How did you even book that BOM-JFK award? UA simply doesn't show any AI space on the website.
Anyone else have success booking AI with UA on the phone? They claim they can see 1 seat in I class but AI won't confirm it.
Aeroplan and even Lifemiles have no issues ticketing AI. Is UA blocking AI intentionally?
This has been going on for months - UA won't show any AI flights in X, I, or O.