As always, a thoroughly enjoyable read, Charles. I’ve always enjoyed your writing style and could, for example, easily feel your frustration at being presented a tiny portion of a “jumbo” crab. I also got a kick out of your having to surreptitiously read about the history of Jet Blue. For a good read sometime, may I recommend
Airline Design, Identity and Culture
With fifty to sixty AA flights coming up this year, the odds are good that one of these days our paths will cross in some major airport. I’ll look forward to that.
By the way, who’s who in the
first picture?