FlyerTalk Forums - View Single Post - My experience with Future Travel Credit (FTC)
Old Dec 11, 2024 | 5:15 am
  #8  
flyingcrooked
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Join Date: Oct 2022
Location: Ottawa, Canada + Edinburgh, Scotland
Programs: AC Super Elite 100k, Star Alliance Gold
Posts: 1,310
Maybe this was implicit in @GVDM's number 8, but I was surprised to discover that my FTC can supposedly only be used for a *one way* overseas flight. The original booking was latitude, UK-Canada-UK, I flew the outbound, and then a couple of days before the inbound I converted it to a FTC because the flight date was Sept 18 (the strike). Now the agent tells me the only possible way I can use the credit is to fly one-way from Canada to Europe. I can't use it on a Canada-Europe-Canada booking.

This of course represents a huge loss in value given the cost of one-way flights compared to returns.

I guess I understand the policy, in that if it could be used for return flights, then availing oneself of the FTC option would be an easy trick to get a one-way trip for a good price (buy a return, fly the outbound, cancel to FTC, then buy a return from where you are now repositioned). But given my latitude fare was scheduled for Sept 18th and even people with unflown basic fares were offered full refunds bc of the looming strike, it's annoying. If I wanted to fly on Sept 18th, my only option was to cross my fingers and hope there was no strike, in which case I would be royally screwed, or buy on a different airline and punt the latitude fare to the future or to a FTC. Someone on a latitude fare shouldn't be in a worse position for adjusting to the strike than someone who bought a basic fare just because they've already flown the outbound.

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